The US version of Tom Clancy’s The Division’s website has been slightly updated in the last couple of days and besides some design changes on the start page, also 3 new features, that are apparently for people in the US only, have been added.

Besides an interactive game map of Midtown Manhattan and a community hub like the in EMEA territories available CI page, there is the so called Agent Intel.

Agent Intel

The first out of 4 objectives you can complete is to determine your fighting style, which is a short questionnaire that consists of 10 questions. By completing these objectives you can unlock valuable insights and get access to The Division secrets.

tc-the-division-agent-intel-determine-your-fighting-styleThe 4 secrets of objective #1 are nothing else than the SHD personnel dossiers of characters in the Base of Operations, namely the operators of the Medical, Tech and Security Wing that you will have to re-establish in order to restore New York City’s infrastructure. If you have watched the latest trailer carefully, you will probably remember some of the following characters.


Faye Laushd-agent-dossier-faye-lau

SHD Analyst

  • Age: 32
  • Occupation: Analyst
  • Residence: Midtown Manhattan
  • Education/Training: BA in Economics, CCNY, MA in Strategic Studies, Naval War College
  • Race: Asian-American
  • Religion: Christian (non-observant)

Personnel Notes

Lau is an expert field agent known for her keen sense of observation, fierce loyalty, and cold pragmatism.

A second generation Chinese-American, Lau’s parents were killed in a car crash when she was a teenager, leaving her to raise her younger sister. Owed, in part, to the loss of her parents, Lau has kept a distance from intimacy for much of her life, having regarded it as a potential disruption to her education and career. Now that the virus has hit, however, Lau has realized that she may be more attached to the people around her than she previously believed.

Lau later joined ROTC at City College, after which she excelled through the upper echelons of government intelligence and national security. After a field accident left her paralyzed from the waist down, Lau now serves as a “handler”, responsible for the base’s maintenance and collecting and giving intel to the player.

Competitive, driven, and full of grit, there is no question in Lau’s status as a devoted patriot or her belief in the system. Though her peers typically regard her as a strong, serious woman, she has a caustic sense of humor, a knack for knitting, and a secret love of romantic movies.


Jessica Kandelshd-agent-dossier-jessica-kandel

BioMedical Engineer

  • Age: 46
  • Occupation: Biomedical engineer (GenEvo Labs)
  • Residence: Chelsea Tower
  • Education/Training: Massachusetts Institute of Technology (BS), Johns Hopkins University (Ph.D.), Centers for Disease Control (post-doctoral fellowship)
  • Race: Caucasian
  • Religion: Jewish (but doesn’t practice)

Personnel Notes

Kandel’s intellectual curiosity is prodigious. After graduating at the top of her class at both MIT and Hopkins, Kandel spent five years in a CDC fellowship before acceding to the recruitment efforts of a gen-tech start-up in New York.

From classical music to art and basketball, Kandel loves many things, but loves the thrill of solving a puzzle the most. Widely known by her peers as a puzzle-solver, she’s never backed down from a new challenge thrown her way.

Her drive, confidence, and intellect, though excellent, can be intimidating to others; and although she remains humble about her abilities, she doesn’t have time for your pride—she has breakthroughs to discover.

After her mother died of pancreatic cancer when she was nine, her father raised her on the Upper West Side. She, in turn, helped care for her younger twin brothers, although this often proved a struggle, given Kandel’s predilection for her studies and solving the next puzzle, the next challenge. Her pursuit of conquests outside of her personal life isolated Kandel from those closest to her and, later in life, led to the dissolution of her marriage. It is with a twinge of irony, then, that she finally began to come to terms with her divorce only when the Green Poison struck New York.


Paul Rhodesshd-agent-dossier-paul-rhodes

Tech Entrepreneur

  • Age: 45
  • Occupation: tech Entrepreneur
  • Residence: Bensonhurst, Brooklyn
  • Education/Training: BS in EE from Rutgers, MS in CompSci from SUNY-Stonybrook
  • Race: Caucasian
  • Religion: God lives in a bottle, and maybe a cigar

Personnel Notes

For as twitchy and cynical as he may be, Rhodes is, by all accounts, incredibly smart. Put simply, he’s a doer. Part technical genius, expert weapons engineer, and recently-failed entrepreneur, Rhodes prides himself on sticking to his guns, even when the going gets tough.

His peers know him for his highly-attuned bullshit sensor; his critics know him for his disdain for authority. His allegiance, meanwhile, goes to competence and, though he’d never admit it, willingness to go the extra mile to get the job done right.

Born and raised in central Jersey, Rhodes has always lived a mobile life. Having attended Rutgers and bounced between various tech shops, Rhodes never had a good reason to stay anywhere. In 2003, his wayfaring eventually brought him to Iraq, where he served as a contractor with a PMC. During his time there, he was the sole survivor of an ambush. After escaping, he found himself grappling from the enormous burden of survivor’s guilt.

Combined with the loss of his wife in 9/11, Rhodes has since stayed away from all intimate relationships, benign or adverse. However, Rhodes always does his best, even in the worst of situations.


Ray Benitezshd-agent-dossier-ray-benitez

NYPD Officer

  • Age: 48
  • Occupation: Police Officer
  • Residence: Bayside, Queens
  • Education/Training: New York City Police Academy
  • Race: Latino (Puerto Rican ancestry)
  • Religion: Roman Catholic

Personnel Notes

A narcotics officer for 8 years, Benitez’s entrance into the force only seemed natural, having been raised by a policeman father.

Benitez is largely an idealist cop; he isn’t afraid to do the right thing, even if it means making a few enemies—a courage now rarely seen. For him, there is only ever a right way to do things, and a wrong way.

Past performance reviews have rightly described him as stubborn. Relentless in cracking cases and a grand master at grudge holding, Benitez is a force to reckon with. But for as much he strives to go above and beyond the call of duty, he finds himself at a crossroads with finding the confidence to do so at times.

Benitez and his wife were on the verge of a separation when the Green Poison tragically claimed her life. Already strained by both his commitment to the force and their inability to have children, Benitez’s newfound loss carries a guilt he struggles to reconcile. However, this loss, like so many of his experiences, has only challenged him to go beyond his emotional comfort level.